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Customer Support Bot

Used Code Crafted to create DataLLM for all customer insurance policies

Problem

The company wanted to be able to search all insurance policies based on various data fields

30% decrease in daily support time

Solution

Used Code Crafted's data LLM to index and enable search on all policies

20+ searchable fields

Results

Saved millions of dollars in support agent time and improved customer satisfaction scores

millions of documents processed

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